Covid-19 Updates

PHYSICAL OFFICE IS OPEN

At this moment, our offices remain open for appointments. We are considered essential services and have permission to remain open.

 

Please note that due to personal health circumstances not all therapists are able to hold in office appointments, please contact your individual therapist to learn more about their availability.

 

We highly encourage you to consider online video or phone therapy sessions for the time being. We understand that not everyone has a safe or quiet space to access online or phone sessions. and completely understand if you would like to book an online appointment.

HEALTH PRECAUTIONS

We are taking every precaution possible to ensure that the therapy space is sanitized and properly clean in between each session.

 

We have increased time in between in office appointments to ensure that adequate time is spent on sanitization. We will be updating folks soon on what extra precautions we are taking in maintaining a clean and safe space. 

We ask that all clients who are wanting to come into the office to adhere to the following rules:

 

  •  All clients are to wash their hands for 30 seconds or more upon arriving at our offices. 

  • In order to minimize risks, we will be unable to provide any drinks, please feel free to bring your own. 

  • Please contact us to reschedule should you be feeling unwell, been out of the country in the last 14 days, or been in contact with any people that have been sick or out of the country recently. 

Facemasks will be provided, while our own supplies last. Please feel free to bring your own protective equipment such as masks, gloves etc. We appreciate your cooperation during this difficult time and thank you for your support in keeping a safe environment for all. 
 

CONSIDERATIONS FOR ONLINE/PHONE SESSIONS

We are asking new and existing clients to consider phone or online video appointments. we have secured and encrypted video technology that means health and protection standards.

 

Should you be interested but not sure of what steps would need to be taken to proceed, simply give us a call or send us an email and we would be more than happy to walk you through the steps. for more info you can also CLICK HERE to see our page regarding online therapy options. 

CONTINUOUS CARE AND REDUCED RATES

We understand that is a very difficult time for folks, If you have been recently laid off or as a result of COVID-19 face financial difficulties, please let us know as we have created more sliding scale/reduced fee  options for therapy in order to make access to mental health a little bit easier. For existing clients dealing with financial difficulties please speak to your therapist about what kind of payment deferral and reduced rate options are available. 

Your Story Counselling:
Individual, Couples, Family, & Sex Psychotherapy

©2020 by Your Story Counselling Services - Individual Couple Family & Sex Therapy.

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